Charlie Norwood VA Medical Center - Uptown Division

M M 2 months ago

No one really loves going to the dentist. Amber and Dr. Pugh were amazing. They were fast, thorough, and very pleasant. I look forward to seeing them again

Chris Lyons 2 months ago

Amazing staff. Yes, they are over worked and short staffed (thanks to that stupid Elon). But you can visibly see the effort they put in every day. Getting appointed can take time, because they are short staffed. Once you get rolling with a department, you are good to go. It’s a matter of them starting you in their system that takes time, as it is with most government agencies. The people are the friendly and professional, even to vets that show up and are clearly intoxicated (that was a sight).

Crowder Family 2 months ago

I would like to express my deepest appreciation and heartfelt gratitude to Brenda (Shari) Williams, VA Nurse Navigator for Pain Management, and Lisa Parker, VA Nurse Practitioner and Lead for Pain Management, for the extraordinary care, dedication, and persistence they showed on my behalf. As well as, Ryan Kalkbrenner, who introduced them to “Walkasins”! They truly went above and beyond every expectation. When others may have stopped trying, they refused to give up on a veteran who desperately needed help. Because of severe Peripheral Neuropathy, I had lost the ability to properly feel my feet, which caused me to experience many falls over the past five years. Through their determination, compassion, and willingness to go through every possible avenue, they “cracked the code” and helped me obtain “Walkasins”. Thanks to their efforts, I can now feel my feet as I walk. The improvement has been nothing short of life-changing. This has truly been a miracle and an incredible blessing. Their commitment to helping veterans, their professionalism, and their genuine compassion are an inspiration. Brenda (Shari) Williams and Lisa Parker exemplify the very best of the VA, and I will always be

Crowder Family 4 months ago

🌟🌟🌟🌟🌟 I would like to recognize Anna from VA Nurse Team B for the exceptional care and assistance she provided. Anna went above and beyond to help us secure an earlier Primary Care appointment for my husband so he could be evaluated for Walkasins due to his severe neuropathy. She listened to our concerns, understood the urgency of the situation, and worked diligently to help expedite his care. My husband is 100% Disabled and he continues to trip over his feet and experiences frequent falls, making timely evaluation and treatment extremely important. Anna’s compassion, professionalism, and willingness to advocate for him made a significant difference during a stressful time. We are very grateful for her dedication and outstanding service. She is a true asset to the VA team! 🌟🌟🌟🌟🌟 service!!

Tiffani Edited 3 months ago

I am disappointed with my experience at the VA. On two separate occasions I received another patients medical information including lab and mammogram results. This is a serious privacy concern and raises questions about how patient records are being handled. Veterans deserve better.

Cole Allen 5 months ago

You can tell no one is worried about losing their jobs anymore. The VA is back to it's old self. All I've seen is staff and employees standing in the hallways talking. I've seen several waiting rooms with people in them just waiting and the people they are waiting for just talking about the weekend. I just watched it happen. The labs still don't care if they are quick and efficient or slow and carefree. When you don't have to worry about losing your job no matter what you do, or do not do, then there's no motivation to get things done. Pretty heartbreaking. I'm not saying all of the VA hospital, but if everyone from the top to the bottom wasn't buddy buddy, then maybe someone would actually have consequences for their actions or inactions. Maybe the managers can step out of their offices or stop chatting with their friends and start managing.

Phillip Shultz 7 months ago

First visit, a 9:30 appt. Arrived at 8:50, found a parking spot no problem! Went inside and asked the receptionist where I need to go , she pointed me in the right direction.upon reaching the clinic I checked in with the receptionist, sat down and was called back at 9:20, ten minutes early!! Was examined by a Nurse named Brenda, super nice, professional and knowledgeable, then sent back to see the doctor, she examined me and set up all future appointments and meds needed, blood work done right there on site.reading some of the negative comments in the reviews had me concerned, but today I give all involved my sincere thanks and a perfect review....

Brian Keller 4 years ago

Where do I begin. First my wife and I used to be seen here over 8 years ago. Moved to Florida and had to return for personal reasons. WHAT HAS HAPPENED!!! I'm ashamed to be a veteran here. It started with the bathrooms. Toilets unclean, paper towels out, empty soap to wash hands with after using the rest room. Then we went to get lunch. Couldn't find a clean table to sit at. No, not just crumbs but sticky. Then we waited in a long checkout line as only one checkout was available during peek hours. Now to our primary care as my wife and I are both veterans. Both computer check in terminals were locking up not knowing if your personal info was going to be seen by next user. Augusta you should be ashamed!!!!! People hear were willing to sacrifice Thier lives and well being for your safety and this is how you treat them???And the answer is NO!!! I have never seen any other VA hospital look this pitiful. I read a sign talking about the excellence. I had to take a picture as I couldn't believe my eyes.